I really don't like Rogers

 

I have had issues with Rogers regarding my wireless phone for years. Some of my best ranting over the years has been made verbally with family and friends. I wish someone had recorded those rants because you would have some really interesting things to read if I wrote them here. Unfortunately, there are too many details to remember to do those rants justice here, often years after the original rants. Nevertheless, I have some new stuff to work with and I don't feel like sparing Rogers today. So here goes.

I would swear that at Rogers, the customer service people have received some training. They must have gotten it when they started working there. But I would suggest that they give them a test before they cut them lose on the public. I find from my experience in dealing with some of the customer service staff at Rogers, that some problems they have with customers comes from them not listening to what the customer wants. How easy would that be to fix? Train them TO LISTEN.

Parking -by-law officer

Ottawa parking.

On March the 9th at approx. 1:30 pm I had to go to Rogers wireless and tv store on the corner of Gilmore and bank street in Ottawa to return some equipment.

My friend parked around the corner of the store east on Gilmore.  There are parking meters there, but since there were no other cars around and I was only going in to return some equipment, we figured I wouldn’t be that long. I was in there for about five minutes and when I came out there was a parking by-law officer with my friend and my friend had to put in 3 dollars in the meter even though he explained to the officer why he was waiting.

Apparently he was told to insert $3.00 in the meter or he would have a $60.00 parking ticket.  My friend put the $3.00 in. He was just walking away when I came out.  It cost him $3.00 for about 5 minutes of parking. My friend was mad. I asked God to forgive my friend for not recognizing a robot when he sees one.

Here in Gatineau if we are not on the Internet and we have to pay our bill we have to run to Ottawa to pay our bill because Rogers is too cheap to open a place here in Gatineau sector of Hull.

I don’t know why they don’t because they have plenty of clients here and the balance of Gatineau

That’s my rant for today.

Have a good day.

Incompetence at Rogers

I previous wrote a post about Rogers (the telephone company) and the incompetence that exists in that company.

Cellular telephone companies are the worst!

In my opinion cellular telephone companies should be monitored by the government.  Not regulated - monitored.  Some of the stuff they do seems to be violating something. About a year ago I had a complaint in regards to Rogers Wireless. I was told by a friend of mine to call the CRTC which I did. When the person answered I told her what my complaint was but she told me that they had nothing to do with these companies. Was she too lazy to take my complaint or did she not know?